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Product Warranty
DCG First Aid warrants to the original purchaser that its products are free from defect in materials and workmanship. If, after inspection, we find that the product was defective in materials or workmanship, we shall repair or replace it at no cost to you. This warranty does not cover accidental damage, misuse, improper care or alteration and excludes claims for incidental or consequential loss.

Return Policy
At DCG First Aid we are committed to your satisfaction. If for any reason you are dissatisfied with any purchase, we will gladly exchange it, replace it or credit your account within 30 days of purchase, less shipping costs. We understand that our business will only grow by satisfying you, our customer, and therefore everything that we offer carries this warranty.

To return any item, ship it back to us at the address below. Please include a copy of your receipt and the reason for the return.
Shipping and handling charges are not refundable for returns. Please send returns and exchanges to:

DCG First Aid & Safety Supply Inc.
2526 Speers Road, Unit 17
Oakville, ON
CANADA
L6L 5M2

905-825-3633
Attention: Customer Service


Shipping
All in stock orders are shipped within 48 hours of receipt. We ship only to Canada.

Your Privacy
All customer information will be kept in strict confidence and only used by DCG First Aid to process orders, provide information on order status, answer customer questions and send newsletters and product notices by e-mail to those customers who chose to remain on our subscription list. Customers have the option at any time to ‘unsubscribe’. We will never sell, rent, trade or otherwise abuse your e-mail address or other personal information.

Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes powerful 128-bit Secure Socket Layer encryption technology.

Currency
All of our prices are shown in CANADIAN dollars and all charges to your credit card are in CANADIAN dollars.

Payment
We accept secure online payments by Visa and MasterCard.